How Do I Join Waterlily's Rewards Program?
Create a Waterlily customer account, enter your email address and you will automatically become part of our program. Or you can join by using our loyalty program widget 'Check Rewards' on the bottom of your screen.
How do I earn loyalty points?
Earn 1 point for every $1 you spend at Waterlily. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including following us on instagram and referring your friends. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.
*Loyalty points are not earned on any shipping fees, taxes and only for the sale price of an item.
How do I check my loyalty points balance and redeem rewards?
You can check your balance and rewards anytime by clicking 'Check Rewards' on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.
How do I use my rewards?
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order. Or if you would like to use your reward in-store, just let one of our staff know at the counter.
Terms and Conditions
Waterlily reserves the right to modify or cancel coupons at any time.
Coupons can only be redeemed once.
If you redeem your coupon online for a purchase less than the full value of the coupon, the balance of the coupon is not redeemable on another purchase.
If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.